Hearing a human voice instead of a recorded message allows a business to maintain its image and reassures the customer that the company is legitimate, accessible and that their call is important. Virtual receptionist services are very much a service that can suit all types of business and most virtual office companies offer services to match individual needs.
Just as with a real receptionist, a virtual receptionist can be customized to the needs of your business. Important calls can be patched through to a mobile, while cold callers can be discouraged if so desired. Virtual office companies can also take telephone orders; help bring in new business and increase sales, while costing a fraction of the price of a traditional secretary.
Virtual office services offer businesses the opportunity to experiment with new or short-term ventures where they’ll need to temporarily increase their office resources.
Using the services of a virtual office company on a ‘pay as you use’ basis is a lot cheaper and less risky than investing in new employees and equipment, especially if the project doesn’t work out.